Check your login details

Make sure you are using the correct Artist OS login page and the email address connected to your account. Passwords are case-sensitive, so check capital letters and keyboard language.

Try a fresh login

  1. Close the current Artist OS tab.
  2. Open the login page again.
  3. Enter your email address and password manually.
  4. Do not use an old saved password unless you know it is current.

Still unable to log in?

Use the password reset option when available. If the account remains inaccessible, contact EGMW support and include the email address used for the account and a screenshot of the message shown.