Login page does not accept credentials

Confirm the login address, email address and password. Check whether the user account is active and assigned to the correct partner environment.

A module is missing

Review the user's assigned role and permissions. Navigation items are hidden when access has not been granted.

The custom domain does not open

Check the DNS record, propagation status, configured domain and SSL certificate.

Branding changes are not visible

Clear the browser cache and confirm the changes were saved in the correct partner environment.