Is my Artist OS account the same as my Artist Profile?

No. Your account is used to sign in. The Artist Profile contains the public artist information used throughout the workspace and Smart Links.

Can I change the email address I use to sign in?

Yes. Open My Account, enter the new login email and confirm the change with your current password. Your Artist OS plan, releases, SmartLinks and account history remain connected to the same account.

What happens after I change my login email?

Your current session stays active. Use the new email address the next time you sign in. Artist OS will refuse an email address that is already connected to another portal account.

Can I change my password?

Yes. Open the available account settings and select the password option. You may need to enter the current password before saving a new one.

What should I do when I forget my password?

Use the password recovery option on the login page when available. If recovery is not available or does not work, contact support using the email address connected to the account.

Why can I not edit a field?

Some information may be managed by an administrator. A field that cannot be edited is not necessarily broken.

Are notification settings available to everyone?

The settings shown depend on the Artist OS version, workspace and modules available to the account.

Does closing the browser sign me out?

Not always. Use the Sign Out or Log Out option, especially on a shared computer.

Can support see my password?

No. Never send your password to support or another person.